Privacy policy

Privacy Policy

Effective Date: July 8, 2026

At Aezoon (aezoon.com), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you shop with us.

1. Information We Collect

When you place an order on our website, we collect the following personal information:

  • Full name

  • Email address

  • Phone number

  • Delivery address

This information is collected solely to process and deliver your orders.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Processing and fulfilling your orders

  • Delivering products to your specified address

  • Communicating with you about your order status

  • Sending occasional marketing emails (you can opt out at any time)

  • Providing customer support

3. Payment Information

We currently accept Cash on Delivery (COD) as our payment method. We do not collect or store any credit card or banking information.

4. Shipping and Delivery

We work with trusted shipping partners to ensure fast and secure delivery of your products. Your delivery address and contact information are shared with our shipping partners only for the purpose of delivering your order.

5. Data Storage and Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or misuse. Your data is stored securely using industry-standard security measures.

6. Third-Party Services

We do not currently share your information with third-party analytics or tracking services. In the future, we may implement analytics tools to improve user experience, and we will update this Privacy Policy accordingly.

7. Marketing Communications

With your consent, we may send you promotional emails or messages about new products, special offers, or other information that may interest you. You can unsubscribe from these communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request correction or updating of your personal information.

  • Request deletion of your personal information, subject to applicable legal requirements.

  • Opt out of receiving marketing communications.

To exercise any of these rights, please contact our customer support team using the contact information provided below.

9. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve website functionality.

10. Geographic Scope

We currently serve customers across the Kingdom of Saudi Arabia (KSA).

11. Compliance with Saudi Arabian Laws

We are committed to handling personal data in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia, including relevant personal data protection requirements where applicable.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Email: aezoonhelp@gmail.com

Customer Support: Click on the chat/message icon at the bottom-right corner of our website to contact our support team.

By using our website and services, you consent to the terms of this Privacy Policy.